Terms & Conditions

It's your own responsibility to check with your home country’s regulations before placing orders. 

Returns & Warranty 

All product quality has been verified before being shipped out. In the unlikely case the item is defective, please inform us within 7 days of receipt in order for a refund or replacement to be organized. Defective items must be returned in their original and unused condition including the original packaging.

If the item is not in a defective condition but buyers would like to return it with anothers, buyer needs to contact us first to check the stock. Also, buyers will be responsible for any costs of returning merchandise to us, and resending the merchandise to buyer after item replacement.

Toys Harbour do not accept any other reasons apart from the above-mentioned reasons for item refund or replacement. 

We shall do our very best to provide timely and helpful customer support to all interested buyers. Please feel free to contact us through Emails or IG 

In order to provide you the best possible service, please let us know anything we can do to improve our goods and services directly. Your happiness and positive feedback is very important to us! Before sharing what you feel to be only a neutral or potentially unsatisfying experience publicly, please do contact us as soon as possible to get a better solution! We understand that perhaps due to external factors you may face concerns and frustrations with your order. We care about you, our valued customer very much! Please give us the

opportunity to resolve any possible problems and we will try our best to resolve any issues to make sure you experience the best we have to offer!